You’ll learn computing skills, basic hospitality, grooming and retail skills, how to give great customer service and more. Plus, your learnings will contribute, 80 credits towards NCEA (Level 1).
This programme gives you all the basic skills you’ll need to be successful in the booming service sector industry. You will gain skills to provide great customer service in a variety of industries – hospitality, retail and contact centres. You will also gain some practical skills such as food and beverage service, presenting products and services to maximise sales, and handling customer enquiries.
This practical course is the perfect introduction to kick-start your hospitality career. You’ll master the fine art of coffee and cocktail making, learn about restaurant service and food safety and pick up a host of other practical hospitality skills. You’ll come away with a Level 3 certificate and a Certificate of Achievement in Basic Food Safety.
Liquor legislation, Wine evaluation, Food and Beverage matching and Advanced food safety: It’s all covered in NZMA’s Level 4 Certificate in Hospitality. You’ll even gain your LCQ (Licence controller Qualification), which will give you the leading edge when you are job hunting. *Conditions apply.
Gain the practical skills and knowledge you need to be successful in supervisory roles in a range of hospitality environments. The programme’s specialist strand in food and beverage service operations will give you the edge whether you're looking for a
Develop the practical skills and industry knowledge you need to nail a supervisory, team leader or junior management role in hospitality. If you have your sights set on hospitality management and want to fast-track your career, this is the ideal programme.
This programme is ideal if you are targeting a career in hospitality management or if you already have front-line hospitality service experience but are keen to take your career to the next level and progress into management.
This intensive programme equips you with the depth of knowledge, practical skills and experience you need to carve a bright future in this booming sector. Gain a qualification that’s highly respected across the industry, both in New Zealand and internationally, and fast-track your way into a supervisory, trainee or junior management role.