Hospitality
Tasters & Courses
The Perfect Blend
1 Day Taster
A fun day about all things coffee. Learn how to create some great coffees and how to promote awareness of your coffee, your café location, and your counter products to customers.
$75 PP + GST
3 Day Course
COMBINE 1 DAY TASTER WITH:
UNIT 17284
Level 3, Credits 3
Students credited with this unit standard are able demonstrate knowledge of: coffee origins; beans; harvesting; Fair Trade requirements; roasting; blending; decaffeination; storage and handling.
$225 ($75 x 3) PP + GST
Café Culture
1 Day Taster
Learn about the typical food that you would offer in a café. Create your own childrens menu and hear about what the current food trends are around seasonal and dietary items.
$60 PP + GST
3 Day Course
COMBINE 1 DAY TASTER WITH:
UNIT 14440
Level 2, Credits 2
Students credited with this unit standard are able to: prepare for counter food service; clear counter food service areas for a commercial hospitality establishment.
$180 PP + GST
Bartending Tips
1 Day Taster
An interactive day where you will learn all the tips and tricks about making the perfect non-alcoholic beverage. Be creative with garnish ideas for all different occasions and learn about what is included in a bartenders kit and the glassware required.
$75 PP + GST
3 Day Course
COMBINE 1 DAY TASTER WITH:
UNIT 14431
Level 2, Credits 3
Students credited with this unit standard are able to demonstrate knowledge of food service styles, and menu types in the hospitality industry.
$225 ($75 x 3) PP + GST
Career in Hospitality
1 Day Taster
A career in Hospitality can be energetic and exciting. There are a large variety of jobs you can do, from working with customers to experimenting with new foods, drinks and flavours. Learn
about the opportunities for this fantastic career.
$60 PP + GST
3 Day Course
COMBINE 1 DAY TASTER WITH:
UNIT 57
Level 2, Credits 2
Students credited with this unit standard are able to: describe customer service; provide customer service; and respond to a customer complaint.
$180 PP + GST
Block Courses
Budding Barista
10 Week Block Course
1 day per week 9am - 3pm
Level 2, Credits 10
This 10-week Level 2 course is a great intro for students wanting to explore the hospitality and customer service industries. You’ll learn to prepare hot and cold drinks, how to set up and clear areas for food and beverages as well as understand food service styles and different types of menus.
UNIT 14440
Level 2, Credits 2
Prepare and clear areas for counter food service for a commercial hospitality establishment.
UNIT 14431
Level 2, Credits 3
Demonstrate knowledge of food service styles and menu types in the hospitality industry.
UNIT 14425
Level 2, Credits 5
Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment
$500 PP+ GST
Latte Legend
10 Week Block Course
1 day per week 9am - 3pm
Level 3, Credits 10
Take your customer service & coffee knowledge to the next level with this 10-week Level 3 course. You’ll learn how to give a nice warm welcome to customers in a café or bar, about the
world of coffee and how to prepare some of the most popular types of coffee from around the world.
UNIT 14441
Level 3, Credits 5
Provide professional café counter service in a hospitality establishment.
UNIT 17288
Level 3, Credits 5
Prepare and present espresso beverages for service.
$500 PP+ GST
Holiday Programmes
Customer Experience
5 Day Course
Level 2, Credits 6
Join us for 5 days of interactive learning on how to provide excellent customer service in a hospitality environment. Learn how to interact with customers as well as respond to complaints, gain knowledge about products and services so you have the confidence to provide information to customers in-person and by phone.
UNIT 57
Level 2, Credits 2
Provide customer service.
UNIT 14469
Level 2, Credits 2
Provide customers with information about an establishment in the hospitality industry.
UNIT 14467
Level 2, Credits 2
Use telephone systems to provide guest services for a commercial hospitality establishment.
$250 PP + GST
Café Service
5 Day Course
Level 2, Credits 2
Level 3, Credits 5
5 days of café preparation where you will learn to prepare and serve pressed coffee for the hospitality industry, be able to provide café counter service which includes storing items and cleanliness of the counter area.
UNIT 17286
Level 2, Credits 2
Prepare and present pressed coffee for service.
UNIT 14441
Level 3, Credits 5
Provide café counter service in a hospitality establishment.
$265 PP + GST