This exciting Level 4 course will equip you with real word skills and experience to join the booming Hospitality industry. Visit a tourism attraction and learn how our food, wine and customer experience is different here to anywhere else in the world. Make yourself invaluable to employers and Get your Liquor Control Certification.
Learn about wine varietals and how to talk about food and wine pairing with a Vineyard visit and experience hospitality in the aviation industry and practice service on board an aircraft. After graduating from this course you could be working in a paid hospitality job in just 8 weeks!
Learn about roles in hotels, restaurants and workflows
Gourmet food trucks
Wine and beer knowledge – different types and characteristics
Food and wine pairing – how wines enhance the taste of the food being served
Wine and beverage menus – reflecting the vibe of the venue
Safe food handling
Restaurant menus – from casual to formal menus. How to present food and beverage options designed to sell and showcase the products
Communication skills – with customers, your teammates and manager
How to deliver outstanding customer service skills
The conference and event industry – setting up for functions and events
Food and beverage service
Licence requirements for a food and beverage operation
Unit Standard 16705 – Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises
Unit Standard 4646 – Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises