Certificate in Retail Supervision - Level 4 | Study at NZMA

Certificate in Retail Supervision - Level 4

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Study Retail at NZMA

If you’ve got your sights set on retail management, this programme will take you a giant step closer. It will give you the skills you need to manage teams in an effective manner, in a bicultural and multicultural workplace. This is vital if you are employed in a first line management role.

Course content includes:

  • Business Operations - Gain knowledge of business operational processes and understand the effects of the internal and external environment
  • Stocktake - Plan and manage stocktake
  • Human Resource Management - Learn about HR management in a retail environment, including topics such as KPIs and performance management
  • Staff Management - Gain skills to manage staff and maximise employment relations

What qualifications will I gain?

  • New Zealand Certificate in Business (First Line Management) (Level 4)


Start Dates

This 20-week programme is offered at NZMA’s Waikato and Otahuhu Campus only.

Course Costs

Student loans and allowances are available if you meet the criteria. Find out if you're eligible by calling StudyLink on Freephone 0800 88 99 00 or visit www.studylink.govt.nz.

Entry Requirements

  • You need to be 17 or older and achieve the required level in our evaluation.
  • You must have studied at secondary school for at least four years, or have a relevant Level 3 or higher qualification. Alternatively you would need relevant work experience.
  • If you’re a permanent resident but English is your second language, we may get you to sit an English Language Assessment.

All our Retail courses

  • New Zealand Certificate in Foundation Skills - Level 2 (Retail)

  • Certificate in Retail (Level 3)

  • Certificate in Retail Supervision - Level 4

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