If you are aged 16-19, and meet the course entry requirements, you can attend this course for FREE.
This programme gives you all the basic skills you’ll need to be successful in the booming service sector industry. You will gain skills to provide great customer service in a variety of industries – hospitality, retail, cookery, travel and tourism. You will also gain some practical skills such as food and beverage service, presenting products and services to maximise sales, and handling customer enquiries.
Purchasing processes - transactions and cash handling
Counter and table service
Interacting with customers
Hot and cold beverages
Prepare basic foods
Tourism in New Zealand