Set your sights on a leadership role? Gain the skills and knowledge you need to become an effective leader in First Line Management. Master the art of supervising and managing teams in a multicultural environment and build your leadership capabilities so you can fast-track your career and benefit your business. This qualification will set you up for success as a supervisor or team leader in your chosen industry. Become the best leader you can possibly be with our Certificate in Leading Workplace Teams.
What will I learn?
Leadership skills
Organisational behaviour
Business operations
Human resources and employment relations
Staff management.
Plus, you’ll have opportunities to apply everything you learn in a familiar workplace context such as contact centre, retail, business or hospitality
What qualifications will I gain?
New Zealand Certificate in Business (First Line Management) (Level 4)