New Zealand Certificate in Hospitality (Restaurant Service) (Level 4)

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Study Hospitality at NZMA

This exciting Level 4 course will equip you with real word skills and experience to join the booming Hospitality industry. Visit a tourism attraction and learn how our food, wine and customer experience is different here to anywhere else in the world. Make yourself invaluable to employers and Get your Liquor Control Certification. Learn about wine varietals and how to talk about food and wine pairing with a Vineyard visit and experience hospitality in the aviation industry and practice service on board an aircraft. After graduating from this course you could be working in a paid hospitality job in just 8 weeks!

What will I learn?

  • Learn about roles in hotels, restaurants and workflows
  • Menu design
  • Gourmet food trucks
  • Wine and beer knowledge – different types and characteristics
  • Speciality coffees
  • Food and wine pairing – how wines enhance the taste of the food being served
  • Wine and beverage menus – reflecting the vibe of the venue
  • Safe food handling
  • Restaurant menus – from casual to formal menus. How to present food and beverage options designed to sell and showcase the products
  • Communication skills – with customers, your teammates and manager
  • How to deliver outstanding customer service skills
  • The conference and event industry – setting up for functions and events
  • Food and beverage service
  • Licence requirements for a food and beverage operation
  • Unit Standard 16705 – Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises
  • Unit Standard 4646 – Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises

This course is delivered across either 16 or 20 weeks. *16 week course is subject to NZQA approval

What qualifications will I gain?

  • New Zealand Certificate in Food and Beverage Service (Level 4) (with a strand in Restaurant Service)
  • Licence Controller Qualification


Start Dates 

This 20-week programme is offered at NZMA’s Sylvia Park, Auckland South and Waikato Campuses.

Course Costs

New Zealand Students

Student loans and allowances are available if you meet the criteria.

Find out if you're eligible by calling StudyLink on Freephone 0800 88 99 00 or visit

International Students

The New Zealand Government has imposed an international student levy on tuition and course related fees. From 1 January 2019 the levy will be 0.89% of the compulsory tuition fees.

Entry Requirements

  • You need to be 16 years or older.
  • Applicants without formal qualifications must meet the minimum requirements of the NZMA entry assessment
  • If you are an international student, you must be 18 or older.
  • -Applicants who do not have English as a first language will need to show that they are capable of successfully completing the course by achieving and providing
    documented evidence of an IELTS Score of at least 5.5 with no band score lower than 5 OR equivalent
  • If English is your second language we may get you to sit an English Language Assessment.
  • If you are an international student, you also need to have an English level of 5.5 IELTS or equivalent* with no band score lower than 5
  • You must have travel and medical insurance and a valid visa.

* Other English Tests / evidence may be approved as advised by NZQA

All our Hospitality courses

  • Vocational Pathway for Service Industries (Level 2)

  • Hospitality - Cafe and Function Services (Level 3)

  • New Zealand Certificate in Hospitality (Restaurant Service) (Level 4)

  • New Zealand Diploma in Hospitality Management (Level 5)

  • New Zealand Diploma in Hospitality Management (Level 6) (1 Year)

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